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  • Homelessness Providers Toolkit

    The resources you need to help people experiencing homelessness stay healthy.

    Use this toolkit to: 

    • Prevent and manage communicable diseases. 
    • Help people access treatment for substance use disorder. 
    • Improve behavioral health. 
    • Help people find relief from extreme weather and poor quality air. 
    • Find resources for families.

    What’s new? 

    We updated this toolkit on March 22, 2024.

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    Prevent disease

    COVID-19 

    Washington State Department of Health (DOH) updated its guidance for COVID-19 isolation. 

    Homeless shelter providers should follow local Washington State Department of Health (DOH) guidance

    DOH has additional guidance, including: 

       

      We have many resources available.

         

        Protect our most vulnerable.

        COVID-19 affects all of us.

        Centers for Disease Control and Prevention (CDC) recommends everyone 6 months or older get the new, updated (2023–2024) COVID-19 vaccine. 

        If you or someone you know is 65 or older or immune compromised, visit our COVID-19 vaccine webpage to find out when and where to get your dose.

        Find our updated flyer for free vaccines for adults without insurance.

        Check out our Adult Immunizations page for more information.

        Emergency PPE Ordering for Shelter Providers

        You have a responsibility to have enough Personal Protection Equipment (PPE) at your facility for your staff, guests and clients to use during a COVID-19 outbreak.

        Urgent assistance for PPE may be available if you experience an outbreak and:

        • No one can lend or give you any.
        • Shipping delays create shortages.
        • Supply chains don’t have any available.

        In an emergency, you can order PPE through:

        • Washington State Department of Health (DOH). Submit requests to logistics@doh.wa.gov. DOH will validate the request with us.
        • Northwest Healthcare Response Network (NWHRN). Call the Duty Officer Line: (425) 988-2897. NWHRN will validate your request with us.

        Substance use treatment services

        Our treatment services offer patient-centered help to recovering from addiction, including medical-assisted treatment, counseling and referrals. 

        Do you help someone who struggles? Learn more about the treatment we offer, including:

           

            • Medical-assisted treatment. 

            • Group and individual counseling. 

            • Medical referrals. 

          Our clinic is open Monday- Friday 5 a.m.- 2:30 p.m.  Call (253) 649-1406 with questions. 

          Meds First Program 

          Our Meds First program runs a low-barrier Medication for Opioid Use Disorder (MOUD) clinic. Our clinic is open Tuesday-Friday, 9 a.m.- 2:30 p.m. 

             

              • No appointment needed.

              • May medications are available. 

            Naloxone

            Get small quantities of free naloxone (Narcan) available at our clinic for any member of the public. Ask a staff member for community naloxone and a brief training. 

            Other places to find naloxone include: 

               

                • Any pharmacy in the state. It is free or low-cost with insurance, or available over-the-counter. No prescription is needed. 

                • Dave Purchase Project (Tacoma Needle Exchange), 3716 Pacific Ave., Suite F, Tacoma, WA, 98418. Open Tuesday-Thursday, 11 a.m.-4p.m. 

                • Pierce County Alliance, 510 Tacoma Avenue S.  Tacoma, WA, 98402. Open 8:30 a.m. -5p.m. 

                 

                  • Naloxone vending machines:

                       

                        • Tacoma Public Library, Moore Branch, 215 S. 56th St. Tacoma. Tuesday and Wednesday, 12:00 p.m.– 8:00 p.m., Thursday-Saturday, 10:00 a.m.– 6:00 p.m. 

                        • First United Methodist Church, 621 Tacoma Avenue S. Tacoma. Monday-Friday, 9:00 a.m. – 1:00 p.m. 

                        • Recovery Café at Orting,110 Train St. S.E. Orting. Monday-Friday, 9:00 a.m. – 4:00 p.m. 

                     

                    Agencies looking for larger quantities of naloxone should complete an application with DOH’s naloxone program. Learn more about DOH’s Opioid Education and Naloxone Distribution ProgramContact DOH with questions. 

                    Interested in a naloxone training for your organization? Contact Stephanie Prohaska at stephanie@nasen.org.  

                    Questions about naloxone? Contact Ruby Fierroz.

                    Find a downloadable and printable flyer with naloxone and other overdose prevention resources. 

                    Behavioral health

                    Helping children, families and communities thrive.

                    Refer patients to community partners

                    Environmental Health

                    People living in homelessness often experience harsh environmental conditions. From cold weather to air quality concerns, we’re here to help. 

                    Weather help: 

                      Breathe right: 

                        Safe water:

                          Worried about trench foot or boot rot? Learn how to protect your feet. For more resources, head to our emergency preparedness page

                          Helpful weather links

                            Parents and Families

                              Partners 

                                Questions? Reach out to Jennie Schoeppe or Isiah Cocroft

                                Find printable flyers and brochures

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