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  • Long-Term Care Facility Toolkit

    Resources to help long-term care facilities manage health needs.

    Keep your long-term care residents and staff happy and healthy! 

    Use this toolkit to: 

    • Learn about infection control and how to report cases. 
    • Prepare for future outbreaks. 
    • Keep cases and hospitalizations low. 
    • Encourage residents’ health in other ways.
    • Learn how to manage emergencies. 

    Quick links

    For residents

    What’s new? 

    We updated this toolkit July 24, 2023.


      Check out the latest Department of Health (DOH) guidance.

      Questions about COVID-19 vaccines, clinics or transportation?

      See our COVID-19 vaccine page or call us at (253) 649-1412, 8 a.m.–4:30 p.m., Monday-Friday. Our interpreters can help in many languages.

      Email us at

      How to report COVID-19 cases 

      Report all suspected or confirmed:

      • 2 or more cases of COVID-19 residents. 


      • 2 or more COVID-19 cases among healthcare personnel and 1 or more COVID-19 case among residents. 

      Contact us.

      Call (253) 649-1412 or email

      Need test kits? Email

      Testing plays an important role in slowing the spread of COVID-19. It protects you, your family, friends and community. It also helps protect your long-term care facility. 

      Test staff members or residents with symptoms of COVID-19 regardless of vaccination status. 

      We offer a variety of testing support, including: 

      • Ordering test kits for your facility. 
      • Testing training.
      • Mobile testing. 
      • Steps to complete a Clinical Laboratory Improvement Amendments (CLIA) waiver and how to request assistance.

      Order test kits through our test kit interest form. Please email to request a mobile testing team to your location. 


      Outpatient treatment is available for people who test positive for COVID-19 and are at higher risk of becoming very sick:

      • Age 50 years or older. COVID-19 risks increase for people 65 years or older. 
      • Not up-to-date on COVID-19 vaccine. 
      • Have underlying medical conditions and risk factors. 

      Early intervention with therapeutics can help reduce risk of severe illness, hospitalization, or death.

      Free Telehealth for COVID-19 Treatment 

      Telehealth is a free and easy way to see if oral antivirals, such as Paxlovid, are right for you. Oral antivirals are: 

      • COVID-19 treatment pills taken by mouth 
      • Available by prescription only 
      • Must be taken within the first 5 days of having COVID-19 symptoms or test positive for COVID-19. 

      Healthcare providers who would like to receive, dispense, and treat individuals with COVID-19 can request federally purchased and DOH allocated COVID-19 therapeutics. Providers must  enroll in Healthcare Partner Ordering Portal to manage treatments.

      To find available doses in your area, use the HHS COVID-19 therapeutics locator



      Controlling COVID-19 infections in long-term care facilities can help save lives. Having the right personal protective equipment (PPE) can control infections. 

      Do you have COVID-19 requests for PPE? Reach out to

      Always make sure PPE fits properly. Helpful links for proper respirator fit include: 

      Medical Test Site Waiver 

      If you are performing a test to detect COVID-19 and for reporting purposes, that setting must have a Medial Test Site Certificate Waiver.

      We can help you meet state and federal regulations.

      COVID-19 Links and resources

      COVID-19 vaccine safety and frequently asked questions.

      COVID-19 symptoms and treatments.

      CDC’s guide for long-term care facilities.

      DOH long-term care page.

      Long-Term Care Facility FAQs

      Test when you feel sick. COVID-19 has a wide range of symptoms. If you are not feeling well, get tested as soon as possible. 

      Find a COVID-19 test site near you and learn more about COVID-19 testing and at Washington State Department of Health

      While no longer required, face masks help prevent the spread of disease. Many in our community will choose to continue to wear masks to protect the health of themselves and those around them. We encourage everyone to respect the decisions of those around you, and to follow the best public health practices for you and your family.