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  • Long-Term Care Facility Toolkit

    Resources to help long-term care facilities manage health needs.

    Keep your long-term care residents and staff happy and healthy! 

    Use this toolkit to: 

    • Learn about infection control and how to report cases. 
    • Prepare for future outbreaks. 
    • Keep cases and hospitalizations low. 
    • Encourage residents’ health in other ways.
    • Learn how to manage emergencies. 

    Quick links

    For residents

    What’s new? 

    Check out the latest Department of Health (DOH) guidance.

    DOH maintains separate isolation guidance for care facilities. People who are staying, working, or visiting long-term care facility, or residential care setting  should follow the guidance in COVID-19 Infection Prevention in Health Care Settings, and the flu guidance from Centers for Disease Control (CDC)


    Email us at Call (253) 649-1412.

    Need test kits? Email

    How to report COVID-19 cases 

    Report all suspected or confirmed: 

    • 2 or more cases of probable or confirmed COVID-19 in residents. 


    • 2 or more COVID-19 cases among healthcare personnel and 1 or more COVID-19 case among residents. 
    You can find more information on outbreaks with the Washington State Department of Social and Health Services

    Testing plays an important role in slowing the spread of COVID-19. It protects you, your family, friends and community. It also helps protect your long-term care facility. 

    Test staff members or residents with symptoms of COVID-19 regardless of vaccination status. 

    We offer a variety of testing support, including: 

    • Ordering test kits for your facility. 
    • Testing training.
    • Mobile testing. 
    • Steps to complete a Clinical Laboratory Improvement Amendments (CLIA) waiver and how to request assistance.

    Please email to request a mobile testing team to your location. 

    Medical Test Site Waiver 

    If you are performing a test to detect COVID-19 and for reporting purposes, that setting must have a Medial Test Site Certificate Waiver.

    We can help you meet state and federal regulations.


    If you have COVID-19 and are more likely to get very sick from COVID-19, treatments are available that can reduce your risk of hospitalization and death. 

    • Talk with your doctor or healthcare provider. 
    • Take an at-home test or get tested. 
    • Don’t delay: If you are eligible, start treatment as soon as possible – no later than 5 days after symptoms appear.  

    The Treatment Locator ( can help you find a location that offers testing and treatment or a pharmacy where you can fill your prescription. 

    Test to Treat 

    Test to Treat helps people to access to treatments at little to not cost.  

    • Physical Location visit: Check the Test to Treat locatorsite to find a nearby location for eligibility assessment. 
    • Virtual Consultation: Use the free telehealth service to consult with a healthcare provider by phone or computer. If treatment is appropriate for you, you will receive a prescription for free home delivery or pharmacy pickup. 

    Infection control prevents the spread of disease in healthcare settings. Check out our Infection Control and Prevention webpage for resources to help you stay up to date on best practices. 

    Other helpful links to protect residents and staff of long-term care facilities: 

    COVID-19 Links and resources

    CDC’s guide for long-term care facilities.

    Access to all leters. 

    While no longer required, face masks help prevent the spread of disease. Many in our community will choose to continue to wear masks to protect the health of themselves and those around them. We encourage everyone to respect the decisions of those around you, and to follow the best public health practices for you and your family.