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If you ordered by mail:

Before you contact our office, verify your check or money order processed, on what date, and that Tacoma-Pierce County Health Department, Vital Records cashed it. If your bank processed the check or money order, our office received your order. 

If you call our office, provide the customer service representative with the check or money order number and date cashed.

If you ordered online:

If you placed your order through VitalChek, you received an order number and a copy of your receipt to your email. If you provided an email address, you should receive a notification when they ship your order. If you call our office, provide the customer service representative with the VitalChek order number.

If you ordered in-person (walk-in):

If you ordered in-person (walk-in), you can leave with it the same business day. Next-day pick-up is available at a lesser fee.